One of the most visible manifestations of urban growth and infrastructure backlog is the presence of waste in cities. It is a central challenge voiced by local governments and is implicated in environmental pollution, disease, infrastructure damage, flooding, and for undermining the beauty of urban public space.

This case study features the success that the Moshi Municipal Council has achieved in environmental cleanliness and waste management by making use of grassroots level structures to deliver services, generate revenue, and create shared values among residents.